100% Satisfaction Guarantee

At Erok Designs we believe 100% customer satisfaction is a core aspect of our business model. We want you to purchase your jewellery knowing you will be fully satisfied. In fact, this honest approach to our business model is what’s kept us in business for over 14 years.

We pride ourselves in providing an industry leading no questions asked 30 day money back guarantee on all our items subject to the following conditions.

• You may return or exchange your jewellery for up to 30 days from the time you received the goods.
• You are responsible for the costs involved with shipping the item back to Erok Designs.
• The item must be returned in “as new” condition, in its original packaging and cannot have been worn or used in any way.

Should you wish to return your item please inform us at info@erokdesigns.com.au and send your item including your invoice to:

Erok Designs,
PO Box 1408,
Morley WA 6943

For further information please contact us at info@erokdesigns.com.au